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MAGMA

22 Chapter 6 How to Get More Help

Magma Debug Utility

Occasionally, Magma Technical Support may request Windows users to

produce and email a Magma debug log file to help them resolve your

problem. This file should be emailed to [email protected]. This file

should have a “.log” file extension. To create the *.log file, follow these

instructions:

1. Locate a file called d/jointfilesconvert/387389/bgview.exe on the Magma CDROM.

2. Double-click on the file d/jointfilesconvert/387389/bgview.exe

3. While the d/jointfilesconvert/387389/bgview screen is open, locate and double-click on

a file called dump.exe on the Magma CDROM.

4. Switch back to the d/jointfilesconvert/387389/bgview screen, which is now filled with

data.

5. Save this file and email to [email protected]

upon request.

Include your Name and

the Date the log was

created in the file

name. Then email it to

Technical Support.

Use the “Save As Type” drop-down arrow to select a file type of

(*.LOG).

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Magma PCI Expansion System Specifiche Pagina 31