Magma P13RR Manuale Utente Pagina 37
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MAGMA
Chapter 7 How to Get More Help 29
Magma Debug Utility
Occasionally, Magma Technical Support may request Windows users to
produce and email a Magma debug log file to help them resolve your
problem. This file should be included as an attachment when submitting
a request at
www.magma.com/support.
1. Locate a file called d/jointfilesconvert/1266151/bgview.exe on the Magma CDROM.
2. Double-click on the file d/jointfilesconvert/1266151/bgview.exe
3. While the d/jointfilesconvert/1266151/bgview screen is open, locate and double-click on
a file called dump.exe on the Magma CDROM.
4. Switch back to the d/jointfilesconvert/1266151/bgview screen, which is now filled with
data.
5. Save this file and submit it as an attachment when submitting a
Technical Support request.
Use the “Save As Type” drop-down arrow to select a file type of
(*.LOG).
- PCI Expansion Chassis 1
- User's Guide 1
- Table of Contents 3
- Preface 5
- Advisories 6
- Safety Instructions 6
- Chapter 1 Introduction 9
- Parts List 10
- Before you Begin 12
- Recheck the Installation 14
- Applying Power Correctly 14
- Windows 15
- Mac OS X 17
- Party PCI Cards 19
- Chapter 4 Install 3 19
- Install Hard Drive(s) 22
- Finishing Touches 23
- Locate the Problem 24
- When Nothing Works 26
- My PCI Card Doesn’t Work 28
- Support for 3 29
- Windows Error Codes 30
- General Chassis Cleaning 32
- Cleaning the Air Filter 34
- Contacting Technical Support 36
- Magma Debug Utility 37
- PCIScope Software Utility 38
- Appendix A Bus Hierarchy 41
- Fan-Out 44
- Verify your configuration 45
- Daisy-Chaining 46
- Workstation 47
- PCI Card Conflicts 48
- Finding the Problem Card 49
- APPENDIX C Compliance 50
- Manual P/N 09-09913-01 Rev A 52
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